Our ‘Doing The Right Thing’, Corporate Responsibility strategy ensures that we operate responsibly in our dealings with all stakeholders and reinforces our commitment to the sustainable growth of our business. Each element of the strategy links directly into one of our 5 core pillars, assisting us in driving value for the business and our stakeholders in everything that we do. Continuously striving to enhance our environmental performance, contributing positively to our local communities and supporting education, employment and local economies in and around our sites are key priorities for us. Investing time and energy in achieving these objectives creates value for us as a business, as well as the wider communities of which we are a part.

The strategy has been in place for over a year now and has delivered some excellent results (see Our Performance). From providing volunteering and fundraising support to our selected charities to championing environmental initiatives that ensure our buildings and supply chains have a positive impact on the environment.





Our strategy is driven by our Doing The Right Thing Committee, chaired by our CEO. The committee is made up of individuals from across the business, each with a specific role. There are four formal meetings per annum, plus ad hoc sub-committee meetings in between.

Specific environmental matters are reviewed within the Sustainability Committee which is chaired by our Development Director Angus Boag. The Sustainability Committee meet at least quarterly to discuss climate change issues relating to our business, environmental initiatives, and performance against our objectives and targets. Key climate change risks and opportunities are highlighted by the sustainability committee and reviewed at least annually by the board.

Further to this, we have a Risk Committee, which meets monthly and has responsibility for co-ordinating risk management activities throughout the business. It prepares regular reports to the Board and Audit Committee. Read more about our Governance here.

Our overarching objectives are:

Right Market

Futureproofing our business.


Building environmentally responsible properties that our customers want to occupy


Ensuring our business activities contribute positively to the communities of which we are a part


Right Properties

Creating spaces that people want to occupy.


Reducing the environmental impacts of our properties and their related supply chains


Ensuring that our properties create healthy, productive communities


Right Customers

Supporting our customers' values.


Supporting our customers in reducing their environmental impacts


Supporting our customers in contributing positively to their local communities


Right People

Engaging and supporting our employees.


Supporting our people in understanding and actively contributing to minimising our environmental impacts


Creating engaging opportunities for our people to interact with our local communities and enhance our impacts in these areas


Right Brand

Increasing reputation and recognition.


Actively communicate transparent information regarding our environmental and community work and achievements to our key stakeholders


Actively participate in industry discussion to help drive environmental and social aspirations of the industry forwards