Our purpose

Our purpose is to give businesses the freedom to grow. This is based on the belief that in the right space, teams can achieve more. We provide customers with a blank canvas to create their own unique space – liberating them to express their identity and culture in a space, building and location that is right for them. We work hard to continually enhance and refine the customer experience, so that customers have the freedom to focus on growing their businesses.

We deliver our purpose by actively listening to our stakeholders to understand what matters most…

Our purpose and values have created a culture that puts our stakeholders first. The conversations we have with our customers, people, investors, partners and communities, both in person and by collecting real-time data, directly inform our day-to-day decisions, help us to improve our offer and drive the growth of the business.

…and put this at the heart of our strategy…

Our strong sense of purpose places an emphasis on delivering exceptional customer service, provides focus for our teams and drives decision-making across the Company. Ownership of our buildings, an extensive portfolio, and a continual pipeline of upgrades ensure we provide an unparalleled customer offer, cementing our position as home to London’s brightest businesses.

…while giving customers the space to grow sustainably

We know that our customers share the same values as us and prioritise sustainability. For them, it is important that their office provider is responsible; it is only by working together that we can meet our ambition to be a net zero carbon business.