Cookie policy

Cookie policy


By using our website www.workspace.co.uk (the “Website”) you consent to the use of cookies in accordance with this Cookies Policy.  You will have seen a pop up to this effect on your first visit to this website; although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instructions below. 

Disabling cookies

If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out here or use the automated disabling tools where available below. Please note that some of the services will not function so well if cookies are disabled.

Where the organisation setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source at the date of this Cookies policy so that you can easily identify and disable them if you want through your browser controls.

Some browsers make it possible for you to signal that you do not want your internet browsing activity to be tracked. Disabling tracking may interfere with your use of the Website and the services provided on the Website. 

After your initial visit to the Website we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

Disable Cookies 

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the Website, your browser may receive cookies from several sources.

Cookies are useful because they allow a website to recognise a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

What types of cookies does Workspace Group plc use?

We describe the categories of cookies Workspace Group plc, its affiliates and its contractors use below.  

Strictly necessary cookies 

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

This Website (full and mobile versions) currently uses the following strictly necessary cookies.

Workspace Group plc

Cookie Name SourcePurposeFurther
Google Analytics & Demographic Data:
Workspace Group plcWe use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

The tracking cookie also allows us to access aggregated demographic and audience data from online behavioural advertising services. This information is only available to us at a group level, with no personal or identifiable information contained within it. It is used only for us to evaluate the effectiveness of the website and see how different groups of visitors use and respond to the site, and in no way allows us to track people individually. You may opt out of this tracking by disabling cookies within your browser.
You can find out more about Google’s position on privacy as regards its analytics service here

Click here for Google’s privacy policy in respect of Google Analytics 
You may opt out of tracking by Google Analytics by visiting the following page
Workspace Group plc
What sort of cookies does Qualaroo use?
We use first-party cookies, so the only cookies we store are on the domain that you install the code on. All of our cookies store anonymous information about the visitor: a random UID (to count them as unique) and a two other cookies that track visits and survey views. In regards to being COPPA compliant, Our Terms of Service and Privacy Policy are structured in such a way that any information that is collected by the surveyor is subject to the customer's own ToS and Privacy Policy. In other words, if the creators of a website already state in their ToS and Privacy Policy that personal information is collected, then this also covers their use of Qualaroo and our cookies.
The reason we structure our policies in this way, is because there is nothing that stops our customers from creating a survey that asks a visitor's name, age, address, etc.
Our cookies are set to expire automatically after 5 years, which is a standard and common length of time. (ki_u - These cookies, provided by Qualaroo Inc., are used for their embedded in-page survey application so that we can gather and make best use of customer feedback and ensure that you do not see a survey you have completed again and again.) 
Mouseflow: mf_session mf_userWorkspace Group plc
mf_session: 1st party cookies, session lifetime: A cookie for identifying the browser session. - This cookie identifies the browser session while it happens. The cookie is deleted as soon as the session ends, meaning when the user leaves the website. mf_user: 1st party cookie, persistent: A cookie for checking if the user is new or returning - This cookie establishes whether the user is a returning or first
_hjIncludedInSampleWorkspace Group plcThis session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. 

Performance cookies 

We make use of analytic cookies to analyse how our visitors use our Website and to monitor Website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

The Website (full and mobile) currently uses the following analytic cookies:

Cookie Name SourcePurposeFurther information
CurrentContactWorkspace Group plcThis is used by our Content Management System (CMS)  to store the GUID of the contact related to the current site visitor. Used to track activities on the website.    Session cookie
ASP.NET _SessionIdWorkspace Group plcThis is used by Microsoft's ASP.NET technology to identify you as a unique user. It expires when you close your browser and does not store personal data about you. CMSCookieLevel  - Used by our Content Management System (CMS) to specify which cookies are allowed by the visitor.Session cookie


Workspace Group plcThe adiV cookie contains an identifier which is used by Response Tracker to track a visitor over time. This allows Response Tracker to show multiple visits made by a customer over time from the same browser. This cookie is set to expire 1 year after the visitor leaves the website.Persistent cookie
wsmapfavesWorkspace Group plcThis cookie is used to store the ids of favourite propertiesPersistent cookie
wsmappropstateWorkspace Group plcThis cookie is used to store current filter selections for our interactive mapsPersistent cookie
VisitorStatus Workspace Group plcThis cookie is automatically set by our Content Management System (CMS). Overall status of the visitor to track the site visitors within the web analytics.Persistent cookie
IsNewSessionWorkspace Group plcCookie used to identify if a user is new or returning.Persistent cookie
ReferralTrackerWorkspace Group plcCookie used to identify if a user has been referred from another website.Persistent cookie
GHWorkspace Group plcCookie used as a campaign tracker. Persistent cookie
LinkedInLinkedIn insights and ads tags

Persistent cookie



FacebookUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Persistent cookie



DoubleClickUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Persistent cookie



Allows us to identify users who have completed an action

Persistent cookie



Allows us to identify users who have completed an action

Persistent cookie


Allows for capture of user information to understand trends in type of users visiting the website

Persistent cookie


Website functionality cookies 

We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in), or to recognise the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.

This Website (full and mobile versions) uses the following functional cookies.

Cookie NameSourcePurposeFurther Information
has-jsWorkspace Group plcThis cookie enables us to tell if your browser runs Javascript. This cookie expires when you leave the websitePersistent cookie
m.client.comWorkspace Group plcThis cookie stores information about the device from which you last accessed the site which allows the mobile site or website to load automatically.Persistent cookie
BaselCookieWorkspace Group plcThis cookie stores user login details to allow use of Basel alerts section without having to rekey on each visit.Persistent cookie
AlumniCookieWorkspace Group plcThis cookie stores user login details to allow use of the Alumni section without having to rekey on each visit.Persistent cookie
ASPXFORMSAUTH Workspace Group plcThis attribute is used to specify the HTTP cookie to use for authentication.Persistent cookie
CMSCurrentThemeWorkspace Group plcThis cookie is automatically set by our Content Management System (CMS). Stores the name of the current visual theme, which applies the correct design to the website.Persistent cookie
CMSCookieLevelWorkspace Group plcSpecifies which cookies are allowed by the user.Persistent cookie
CMSPreferredUICultureWorkspace Group plcThis cookie stores the user's preferred user interface culture.Persistent cookie
CookiesMessageShownContentWorkspace Group plcThis cookie prompts the cookie acceptance message to new users 3 times. Persistent cookie
CMSPreferredCultureWorkspace Group plcThis cookie is automatically set by our Content Management System (CMS). CMS Preferred Culture refers to the language of the site (British English).

CMSPreferredUICulture - Used by our Content Management System (CMS) to store the preferred UI culture of the user

CMSViewMode - Used by our Content Management System (CMS)  to store the user's current view mode (Edit, Preview, Design, etc.)
Persistent cookie
Workspace Group plcThese cookies facilitate navigation through the site and the saving of preferences and content.Persistent cookie
Session cookie
Session cookie
Session cookie
Session cookie
Session cookie

HTML email web beacons

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to you, to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our Website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.

Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.

None of the cookies or technologies that we use will personally identify you.

Cookies policy does not cover third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this Website.

Changes to the Cookies policy

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.

This cookies policy was last updated on 1st December 2015.