Risk management is an integral part of all our activities. Our culture drives us to consider the risks and opportunities of any new business decision. We focus on key risks which could impact on the achievement of our strategic goals and therefore on the performance of our business. Risks are considered at every level of the business including when approving corporate transactions, property acquisitions and disposals and whenever undertaking refurbishment and redevelopment projects.
We have created a positive culture within Workspace which encourages open communication and engagement. This enables staff from all areas of the business to feel free to raise risks or opportunities, no matter how small, to their managers and teams. This culture means that information is communicated across the business well. We make every effort to engage staff with risk-related issues, particularly those which are new and emerging so that we are managing our lower level risks as well as the more strategic ones.
Further details of key risks can be found in our Annual Report & Accounts.
- Customer demand
- Acquisition pricing
- Customer payment default
- Cyber security
- Third party relationships