We are committed to continuing to innovate and drive positive change both within our business and in partnership with suppliers, customers and local communities.

In 2018/19, we delivered a number of positive results under the five core pillars of our sustainability strategy.

We have also set a number of challenging future targets in order to ensure continual improvement.

Right Market

Performance Highlights; 

  • Achieving BREEAM Excellent Design Stage for the Record Hall and Cocoa Studios at the Biscuit Factory.
  • We have exceeded our target Considerate Constructors Score (CCS) of 37/50 at all of our projects completed during the year. Notable scores included 40/50 at Cocoa Studios at The Biscuit Factory, 41/50 at The Light Box in Chiswick and 40/50 at Brickfields in Hoxton.

Sustainable Refurbishment: 60 Gray’s Inn Road

We achieved our first ever Silver SKA Rating at Gray’s Inn Road
of the stripped out materials was diverted from landfill and recycled

Looking forward;

  • Achieve a CCS score of at least 38/50 for all developments and major refurbishments in 2019/20.
  • Divert at least 95% of non-hazardous demolition waste and construction waste by weight from landfill for all developments and major refurbishments in 2019/20.
  • Procure at least 95% of non-hazardous demolition waste and construction waste by weight from landfill for all developments and major refurbishments in 2019/20.
  • Achieve BREEAM Very Good at The Fuel Tank, Edinburgh House & Easton Street development projects by 2020.
  • Achieve BREEAM Excellent at The Frames, Brick Fields, Mare Street and Bow development projects by 2020.

Right Properties

Performance Highlights; 

  • During the year, we have installed 121 bicycle storage spaces and 136 lockers into our business centres.
  • We have also rolled out a mobile bicycle service and repairs surgery that visits our centres regularly.
  • Smart gas and electricity (automatic meter reads AMR) meters have been installed across all of our sites (covering 53% of our portfolio).
  • The installation of solar panels across eight properties generated 107,540 kilowatt hours per annum.

Key achievements

Reduction in GHG emissions compared to the previous year
Increase in renewable energy generated by Workspace solar panels

Looking forward;

  • Continue to roll out installation of solar panels at suitable sites.
  • Ensure any new electricity contracts are on a green tariff.
  • Instruct Lifecycle Analysis (LCA) for development and planning projects where feasible.
  • Reduce our absolute Scope 1 & Scope 2 Greenhouse Gas Emissions by 20% by 2025.
  • Maintain our Scope 1 & Scope 2 Greenhouse Gas Emissions intensity at 0.037 kgCO2e/NLA (Net Lettable Area) until 2025.
  •  Reduce portfolio like-for-like water intensity to 0.042m3 by 2025.

Right Customer

Performance Highlights; 

  • Our efforts during the year have paid off, and we surpassed our target of just over 70 of our waste being recycled (based on a combination of estimated and actual waste weighed).
  • Customer welcome pack now includes a sustainable transport guide, covering the cycle-to-work scheme, bike maintenance services and the London Healthy Workplace Charter.
  • Partnered with the Carbon Trust to hold “lunch and learn” sessions for customers on energy efficiency.
  • The Leather Market Environmental Group (LEG) set up at The Leather Market to help customers reduce their environmental impact.

Waste and Recycling Highlights

This year we surpassed our target to recycle more than 70% of our waste
Recycling Roadshows were held across the portfolio

Looking forward;

  • Work with our customers to increase the average recycling rate across all buildings to 75% by 31 March 2020.
  • We plan to roll out environmental groups at other centres following the success of the LEG.
  • We will be holding more sustainability-focused events across the portfolio.

Right People

Performance Highlights; 

  • Maintained strong diversity statistics across our business, including a 47%/53% male/female split across our workforce.
  • During the year, we provided 227 hours of training for employees on a wide range of subjects.
  • Staff committed to 1,217 volunteering hours in activities through the year supporting 5 separate charities.

Investing in our employees

Members of staff achieving long-service awards
raised by staff from various fundraising events

Looking forward;

  • We are increasing our focus on mental health, training a number of Mental Health First Aiders across the business who will be equipped to spot the signs and symptoms of mental ill health and provide immediate support.
  • We will also be monitoring employee engagement and satisfaction through a new employee survey.

Right Brand

Performance Highlights; 

  • Maintained our listing in all of the sustainability indicies which we work with.
  • We gained a Green Star for the fifth year in a row for the GRESB (Global Real Estate Sustainability Benchmark) survey. We achieved an A rating for Public Disclosure and scored 80 in the Real Estate Assessment, exceeding both the Average score of 68 and the Peer Average score of 72. 
  • We were awarded another Gold for reporting in line with the 2018 EPRA sBPRs for the fifth year in a row.
  • We acheived a B in our 2018 Carbon Disclosure Project score, exceeding the sector score average B-.
  • Maintained our long-term record of zero environmental fines and penalties.

Awards and Accreditations

GRESB reporting score
Carbon Disclosure Project score

Looking forward;

  • Ensure that our environmental and sustainability information is available for all stakeholders.
  • Continue to respond to benchmarking surveys to measure our performance against our peers.
  • Continue our membership with the Better Building Partnership (BBP) to share best practice with the UK’s leading commercial property owners.


Note that NOX, SOX, VOC and hazardous waste emissions are not applicable to Workspace.