Basic Information

Services and Connectivity

  • I’m having trouble booking through the online system?

    If the calendar scheduling tool isn’t working and you cannot book your meeting, please call our enquiries team between 9am and 5.30pm Monday to Friday on 0203 930 4002.

  • I’m having trouble booking through the app?

    If you cannot book a meeting room through the app, you can use the online booking system here, or alternatively call our enquiries team between 9am and 5.30pm Monday to Friday on 0203 930 4002.

  • How do I arrange catering?

    The details of the on-site café or restaurant will be on your confirmation email. Please call them directly to organise refreshments for your meeting.

  • What if I have trouble connecting to the Wi-Fi?

    If you have any technical glitches throughout your meeting, please contact the Site Team. You will find their number either on your confirmation email or the meeting room information card. 

  • Is car parking available with the meeting rooms?

    Car parking is not available at the majority of our sites; please see our car parking information here, or contact the centre manager for more details (their contact number will be on the confirmation email you receive). At sites where car parking is available, charges may apply - please be aware of restrictions.

  • Can I use the handset to make calls?

    Workspace offer free local and national calls to landlines from the available meeting room handsets. Mobile and international calls cannot be made, however each handset can be dialled into, please contact us for individual room phone numbers.