We are pleased to be in partnership with Excell to provide our customers with what we believe to be an unrivalled business grade telephony and connectivity service specifically for SMEs.
Why is this of benefit to your business?
Business Continuity & Security
- Telephony and data contracts that match the breaks of your lease agreement providing you flexibility.
Service and Support
- Services are delivered into your unit using a cabling infrastructure connected directly into the Excell network.
- Each centre is connected with at least two routes to Excell's network providing resiliency, so there is always a 'plan b'.
- The network has received the Netitude Security Standard Award which means that your data and services are completely secure.
- The services are proven to be available 99.9999% of the time. This means that on average you will only experience downtime for 1 minute each year.
- Excell’s SLA states that from the moment a fault is reported:
• A telephone engineer will call within 1 hour
• The fault will be resolved within 4 hours
Range of Services
- You will have full access to a Technology Consultant who will be present at your site at least once a week and will be your one central point of contact to ensure all issues and requests are followed up and resolved.
- They can also answer any of your burning IT questions in plain English (no Geek speak!).
- In addition to this, you will receive one month IT support when you move in to help get you off to a flying start.
Price Match Commitment
- Open or Dedicated Internet
- Fully Featured Hosted Telephony
- Message Services / Virtual Receptionist
- Mobile & Blackberry
- PC & Server Support
- E-Desk Virtual Desktop
- IT Hardware leasing
- We actively monitor the market place and believe we offer outstanding value for money. So here’s our simple Price Match Commitment: If you find a better price on a like for like service, we’ll match it.
Terms and Conditions: The Price Match Commitment covers identical products and services only. The price of the competitor must be available to all customers; therefore the Price Match Commitment does not include any personal discounts. Nor does it apply to products or service purchased during a special offer or at a discounted price.