Virtual offices allow companies to establish a professional and reputable real-world presence without the high costs of renting and staffing commercial property.

Virtual offices allow companies to establish a professional and reputable real-world presence without the high costs of renting and staffing commercial property.


What are virtual offices?

Virtual offices combine off-site live communication, such as telephony, with address management services such as mail forwarding. Virtual offices are run by dedicated companies that provide these services to many companies from the same physical location. Virtual offices typically do not require a lease, although some companies may require you to sign up for a specified amount of time.

What are virtual offices used for?

Businesses use virtual offices to avoid the significant overheads of renting and maintaining office space whilst still gaining the benefits that a real-world presence can bring to a firm. Some businesses use virtual offices for one specific feature, such as dedicated call handling, whilst others want a full-service office that allows them the freedom to move around whilst still building goodwill and a professional reputation.

What services do virtual offices offer?

Virtual offices provide a range of related services in areas such as telephony and address management. This is a comprehensive list of services that not all virtual offices will provide.

Communications services

  • Remote receptionists – teams of workers who act as virtual receptionists for your business, taking calls and directing enquiries
  • Virtual assistants – virtual assistants differ from receptionists in that answering calls is just one of the services they provide to businesses. They may also handle email, research, diary management and provide typing services
  • Answering services – virtual offices can scale requirements to provide full call centres for businesses

Space services

  • Reception courtesies – virtual receptionists can sign for packages, drop off documents and parcels and in some cases provide notary and witness services
  • Meeting space – meeting rooms and boardrooms can be hired out, normally by the hour, at attractive rates
  • Workspace – workspace can be rented, typically by the hour, when you’re unable to work from your normal office