Basic Information and Membership

  • What are the opening times?

    Monday to Friday 8am - 8pm, but this may vary from location to location. Please note there will be no entry past 5.30pm, however those already in the Club can work until 8pm. We are however moving to 24hr access; Southbank, Chancery Lane, Clerkenwell and Chiswick are now live.

  • What is the difference between a membership and Your Desk at Club?

    With a membership (Three days. One Club & Everyday Everywhere) you do not have a dedicated area to work - you sit and work where you can. With Your Desk, you have access to your home location everyday, Monday to Friday, with a dedicated workstation only for you where you can also lock away your belongings.

  • Do I have to show my membership card each time I visit the Club?

    Yes, your membership card will be required to touch-in at the access reader located at the entrance. This will also activate your WiFi.

  • How is the 'Three Day Access' measured?

    The Three Day Access is measured in calendar days. In other words, if you use Club Workspace for any period of time during Monday, Tuesday and Wednesday, you will not be able to access Club Workspace on Thursday or Friday. This is why it is very important to touch in and out.

  • How many guests may I have at one time?

    We ask that you invite only 3 guests at a time to the open areas within Club Workspace for up to 2 hours. If more guests are required we ask that you book a meeting room. Guests are not able to access Club Workspace WiFi.

  • How long is the contract?

    We will tailor your membership to suit your requirements, however the minimum term is one month. One month will be paid up front by credit or debit card, with the following payments taken on the same day every month from the same card. 

    To cancel your membership you need to log into the My Account section of the website. The notice period is one calendar month from the date of notice being received. If you do not pay by credit or debit card then please email info@workspace.co.uk quoting your reference number, this can be found on your invoice.
     

  • How much does membership cost?

    Please see our Membership Packages page for details

  • Do you offer corporate memberships?

    Yes - if you are interested in corporate memberships for multiple signups, please email the team to find out more details.

  • How green are we?

    We embed sustainability throughout our business, whether when considering the environmental impact of our buildings and development projects, or when delivering education and employment programmes to support our local communities. Find out more here...

Services and Extras

  • How do I access the WiFi in the space?

    After your membership has been approved, you will be entitled to access the Club Workspace WiFi either at your chosen Club, or at all Club locations, depending on your membership package. Upon your first visit to Club Workspace, just touch your membership card on the reader to activate your WiFi. This will take seconds. You would have been provided with a unique username and password when you joined online. When you are in the space, simply open your preferred internet browser and key in the username and password details.

    NB. In order to keep our service robust, we block outbound connections to port 25 (SMTP). If you need to setup for example your own mail server we will provide you with a relay server address.

  • How do I print?

    All of our printers at Club Workspace also have the ability to scan. You can bolt unlimited printing on to your Club Workspace package for an additional charge. The 'unlimited printing' must be used in accordance with the fair use policy detailed in the membership agreement.

  • Can I have my post delivered to Club Workspace?

    Yes, you can receive post to the club address if you bolt on the Mailbox option to your Club Workspace membership package for an additional charge. If you have a multi-venue package, you will be asked to specify which Club Workspace venue you would prefer your mail to be delivered to.

  • Are there meeting rooms available?

    Yes, as a Club Workspace member you can book meeting rooms within your business centre as well as across the wider Workspace portfolio for an additional charge. To book a meeting room click here.

  • How do I book catering for my meeting?

    Most locations have a café on site so this can be arranged.

  • Will I have access to the full programme of networking services & events as part of my membership?

    As a Club Workspace member you will be informed of all networking events which occur within Club Workspace and also within the wider Workspace portfolio of over 3,500 London SMEs. This allows you to connect with not only startup companies but also established small businesses across London. Please see the events page of this website for more information.

  • Does being a Club member bring me any benefits if my business grows into its own office space?

    A key benefit of being a Club member is you can qualify for a reduced deposit and where applicable, preferential rates, if you move into the Workspace Group portfolio. Just speak to your Club Host for more info.